open source

Fixing SaaS/Cloud Contracting

Peer inside the legal queue of a typical enterprise and you’re likely to find someone from finance, two data scientists and half a dozen engineers all waiting for access to a SaaS/cloud service. While every user of a cloud service sits in the same virtual theater, many enterprise customers will insist on negotiating bespoke legal terms for their particular seat. The result is all too frequently drawn out negotiations that frustrate customer and provider alike.